We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Visually very much. I'm worried about how the spools will appear. It seems that it is better not to wash often. On cool weather is a great option. It is convenient to use without needles and pins due to the fact that the material stretches
Recommend store. I have a lot of colors. Shipping a little more than a month.
They are perfect for winter, but for summer they are very warm
Very satisfied. The quality of the fabric and sewing are excellent. Color saturated as in the photo. I hope not change after washing. Thanks to store and manufacturer. I recommend.
Such nice scarves! Super soft and easy to wear. They also retain their texture and quality after washing and drying. About 14 days shipping to Canada.
Good quality for this price! Arrived promptly, and store responded to queries.
Highly recommended. Fast shipping (just in 2-3 weeks), nicely packed, nice material (as in picture), great color. The shop owner is also friendly and reply messages quickly so I could change the brown to black as I wanted by asking her to change for me.
Super material I return order fast delivery 10 days
Great quality great timing great colour i will order more
Fantastic and great size to open up on cool nights
Meets expectations Beautiful material and arrived quickly Thks
Very comfortable, I look forward to ordering more soon!!
Good. Little heavy on the head since the material is a bit thick.
Very shawl and silk thank you see I delivered before the time very Rayeh
Quality is super! delivery is fast.
Fast delivery very beautifull thanks!