We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Bag super. Thank you.
Beautiful. meets my expectations. Shipping to Poland about 3tyg.
Handbag is super. Looks great.
The bag is good, beautiful, stylish and fashionable, looks like a genuine leather, made qualitatively, in red just fire. Thank you.
The bag is fantastic, lovely, I'm delighted. The color of the bag is green khaki, in the sun with bronze tint, quality locks (fly) and accessories, the description fully corresponds. Packing: The bag was in the canvas bag, top polyethylene, then the pup and top postal bag, inside the bag bag with air. Thanks to such a package, the bag came in full order with no breaks and scratches. As a gift, an elastic band with a bow. Thank you very much to the store for taking care of the product sent out. The photo does not convey the beauty of the color of the bag.
Shipping 15 days. I liked the bag. Not small, but big I wouldn't call it. The smell is present, to this I was ready, so the bag went to the balcony to ventilate. Thank you to the store.
Very satisfied with the bag, looks good. Not small and not huge. Looks neat, beautiful and not usually. It is possible to put a purse, a4 documents, phone, umbrella and more glasses. Not much. Rushed downstairs, because. A bag with air is not enough for such a bag, you need more, but it can be corrected. Very long picked up the bag and satisfied. It came quickly.
Thank you very much! The bag is just super! I really liked it, very roomy!! I recommend the store and the goods, i will order two more bags other, they also liked me very much, the store is excellent!! Thank you very much to the seller!!
Beautiful bag, well packed. There is a little smell,
The bag looks expensive richly)) very beautiful and comfortable. Delivery to chelyabinsk month.