We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Bag cool but Manka, I recommend, does not smell
Normal bag. It is debatable whether it is worth its money or not because the skin of the norms and the accessories are very cheap. I will use it, I do not know how long.
The bag is just otpad. In Irkutsk came quickly. I ordered 12.10. The 25th came.
Great purchase, the bag is beautiful and it is quite something inside. Arrived fast and not taxed. I recommended!
Handbag liked, delivery is almost a month. I did not communicate with the store.
She's so cute!!! Miniature. Definitely recommend to buy, since the quality is excellent, the seams are even, packed with an air cushion, the shape is not spoiled during transportation. Great purchase!
Delivery to St. Petersburg 3 weeks. Handbag is small, but roomy.
Very cool fashion handbag. The color is beautiful, the bag is small, but bulky. The skin is soft, the bag is generally odorless.
The bag is excellent, looks like natural, the accessories are also fire!! The only thing was slightly less than the declared parameters! With the store communicated! To arkhangelsk reached for 1 month and three days, packed in two packages, inside the air bag, odorless! Seller recommend. Thank you thank you!!!
Now this is my favorite bag! I chose in a beautiful cherry color, the size for me is the most optimal for the summer. Handbag is a very comfortable barrel shape. The material is artificial leather, but it is very similar to natural! Textured and soft pu, perfectly keeps the shape. The size of the bag is 28 cm * 16 cm * 13 cm. The main compartment closes on a metal zipper with two locks with large leather hoods. The cavity of the bag is very roomy, it easily fits all the necessary things. All accessories in noble color of dark silver. Inside there is one large spacious compartment, on the side there is a compartment on the snake and two flat pockets. On the back of the pocket on the plastic zipper, in which the cell phone is placed. On the sides of the bag are wide pockets for small things. to the bag there are two straps. One wide and short, to carry handbag on hand. The second strap is long, for comfortable wear of the bag on the shoulder, its length is adjustable. Handbag is wonderful! Very much. delivery is fast. I recommend! 5 +