We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ordered backpack 09.09.19g. Arrived on september 28, 19. Delivery to kiev 19-days. track a couple of days tracked, then no, then appeared at the customs of ukraine. Excellent backpack, looks good and high quality. Seller recommend
Thank you all very quickly and clearly. Brought the courier in 4 days. Moscow
Fast delivery, i recommend. Too little thought for more.
Excellent backpack, i order it for the third time to friends (all look at my backpack and ask themselves then the same, the quality is excellent, i have been using it for the third year, nothing breaks, looks expensive). The store is excellent! This time the delivery to kazan was 5 days (september 20 ordered, already passed). Price-quality ratio, at altitude, i recommend to everyone. Very roomy (well, if you compare with everyday backpacks, of course, i wear a laptop in it for work)
Very cool backpack. Inside there are three pockets. two small and one large where the back is. Lightweight, soft
Lovely backpack. Quality is good. Brought in less than 2 weeks. I chose delivery from russia. I recommend. For such money just chic)
In a couple of days the backpack was at the courier. Delivered promptly. The backpack itself is made quite qualitatively, very roomy, you can take on travel. There was a slight smell, but it is quickly weathered.
Excellent backpack, well stitched, threads do not stick out, inside everything as in the photo
Backpack liked, beautiful, quality, nice leatherette, soft, odorless, roomy, zippers work, comfortable straps and back, took her husband, was satisfied. Delivery three weeks.
The size is not large, but it looks parody. Men better take brown. Black more female.
Price. quality. good. kind of quality leatherette. write off after a month of use. while i and sons like. The goods to krasnodar got in 14 days. on the sorting lay 3 weeks.
delivery was real fast, about nine days to LT. well packaged, backpack looks good, materials nice, sturdy, lots of pockets. dont know yet about the zippers and how long they will last
Very satisfied with the backpack, came very quickly, ordered 19.07 and took 3.08. Quality is very pleasing, the seams are all even. Similar to it and add a review of wear resistance. Inside is very comfortable sewn pocket, you can carry documents or a small laptop or tablet
Well packed, almost does not smell, looks like indicated by the store, seams and locks without jambs
Cool backpack. For an adult. Qualitatively stitched. Happy with the purchase for all 100%. Met a girl on the street with the same, two years carrying
Wow!!! Backpack is just awesome. Good material, not too thin. Very fast delivery! 3 weeks to Lithuania. I am very happy with the order! Thanks to the store!
The product corresponds to the description. Sent straight on the day of the order. Delivery is very fast. Kiev reached in 12 days. I recommend!
If in a word-backpack bomb!!! The seams are even. Quality of outer material and lining at height!!! The store is very sociable and responsive. Came a backpack for five days in ro. I'm very happy. Thank you very much!!!!
Backpack took to go to the gym. Soft, not skin, of course, but looks decent. Qualitatively stitched, the smell is barely perceptible. Inside one main compartment, and a large pocket for the laptop, there is a lining. Delivered to moscow 3 days after the order. The courier pre-rang and brought to the door. I advise, of course.
Quality is super. For 4 days to moscow. Thank you very much to the store. Buy more.